Terms and Conditions

1. About Wayo Media

Wayo Media is a digital marketing agency based in South Carolina, USA. We provide SEO, paid advertising management, website design and development, CRM automation, local listings management, reputation management, and podcast launch and production services to businesses nationwide. References to “we,” “us,” or “our” throughout these terms refer to Wayo Media.

2. Use of Our Website

You may use our website for lawful purposes only. By accessing wayomedia.com, you agree not to:

• Use the site in any way that violates applicable local, state, national, or international law or regulation.
• Attempt to gain unauthorized access to any part of our website, servers, or related systems.
• Transmit unsolicited commercial communications or any content that is harmful, offensive, or misleading.
• Copy, reproduce, or republish any content from our website without prior written permission.
• Use automated tools, scrapers, or bots to access or extract content from our website.

We reserve the right to restrict or terminate access to our website for any user who breaches these conditions, without prior notice.

3. Services & Engagements

All marketing services provided by Wayo Media are governed by a separate written agreement or proposal signed by both parties. These Terms and Conditions apply alongside that agreement and do not replace it. Where there is a conflict between these terms and a signed service agreement, the service agreement takes precedence.

We reserve the right to decline any project or service request at our discretion. Engagement begins only upon written confirmation and receipt of any agreed deposit or retainer payment.

4. Payments & Fees

Payment terms are outlined in your individual service agreement or proposal. Unless otherwise agreed in writing:

• Invoices are due within 14 days of the invoice date.
• Late payments may incur a late fee of 1.5% per month on the outstanding balance.
• We reserve the right to pause or suspend active services if payment is overdue by more than 30 days.
• All fees are quoted in US dollars and are exclusive of any applicable taxes unless stated otherwise.

Refunds are not provided for work already completed or for ad spend deployed on behalf of the client through third-party advertising platforms.

5. Intellectual Property

All content on the Wayo Media website, including text, graphics, logos, icons, and code, is the property of Wayo Media and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Upon full payment for completed project work, clients receive ownership of the deliverables created specifically for them, as outlined in the service agreement. Wayo Media retains the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.

6. Results & Performance

Digital marketing outcomes depend on a wide range of factors including market conditions, competition, platform algorithm changes, and client-side variables outside our control. We do not guarantee specific rankings, traffic levels, lead volumes, or revenue outcomes. Any performance projections we share are estimates based on available data and professional experience, not contractual commitments.

We will always act in good faith and apply industry-best practices to every campaign we manage. Where results are below expectations, we will work proactively to identify the cause and adjust our approach accordingly.

7. Confidentiality

Both parties agree to treat as confidential any proprietary business information, data, strategies, or materials shared during the course of our engagement. We will not disclose your confidential information to third parties without your consent, except where required by law or where it is necessary to deliver your contracted services through our approved technology partners.

8. Limitation of Liability

To the maximum extent permitted by law, Wayo Media’s total liability to any client for any claim arising from our services shall not exceed the total fees paid by that client in the three months preceding the claim. We are not liable for any indirect, consequential, or loss-of-profit damages arising from the use of our services or website, even if we have been advised of the possibility of such losses.

We are not responsible for the actions, performance, or policies of third-party platforms including Google, Meta, Yelp, or any other advertising or directory platform through which we deliver services on your behalf.

9. Termination

Either party may terminate a service engagement by providing written notice in accordance with the notice period stated in the relevant service agreement, typically 30 days. Upon termination, you remain responsible for all fees accrued up to the effective termination date. We will provide a reasonable handover of any assets, access credentials, and data belonging to you within 14 days of the termination date.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of South Carolina, USA. Any disputes arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of South Carolina.

11. Changes to These Terms

We may revise these Terms and Conditions from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any revision constitutes your acceptance of the updated terms. We encourage you to review this page periodically.